Platform

Corporate Website

Timescale

2 - 4 Weeks

Client

Cannect

Location

Toronto, Canada

Industry

Finance · Mortgage Brokerage
· Home Equity & Lending

Provided Services
Mortgage UX Strategy
Website Redesign
UI/UX Design
Digital Platform UI/UX

Building Canada’s Most Transparent, People-First Mortgage Experience

We partnered with GI Partners to enhance their digital presence and improve gastroenterology care communication across multiple locations. The goal was to convey clinical excellence and patient trust through a clear, scalable digital experience for both patients and providers.

[ THE CHALLENGE ]

Bringing clarity and trust to a complex financial journey

Cannect operates in the competitive Canadian mortgage market with a unique positioning: not just as a broker, but as a transparent, client-centric home financing partner. While traditional banks rely on rigid underwriting, opaque fees, and standard products, Cannect’s model focuses on clear, unbiased mortgage solutions — often enabling approvals where conventional lenders don’t.

[ DESIGN APPROACH ]

Turn confidence into action with intuitive design.

We anchored the experience around clarity, transparency, and user empowerment — using a strategy built on how Canadians actually think about mortgages, not how lenders assume they do. Every screen, interaction, and content section was designed to reduce friction and guide users from awareness to decision with confidence.

[ OBJECTIVES ]

Key Areas We Set Out to Improve

A focused set of goals to strengthen brand perception and usability:

Convey Cannect as Canada’s trusted mortgage partner.

Simplify the financial journey from awareness → comparison → decision.

Inform users about mortgage types: purchase, refinancing, renewal, CannectFlex.

Build trust for borrowers and investors with transparent messaging.

Enable scalability with modular content and reusable UI components.

Ready to build something great?

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[ ELEMENTS & DESIGN SYSTEM ]

A Financial UI Focused on Trust and Transparency

We introduced a structured design system tailored to a financial services context — balancing clarity with authority. The system included:

  • Typography: Calm, legible typefaces for effortless readability
  • Color: A trust-oriented palette with neutral neutrals and accent blues/greens
  • Layouts: Flexible components for rate tables, application steps, and education modules
  • Patterns: Reusable elements for calculators, form flows, and mortgage option comparisons
[ UI DESIGN ]

Design that Aligns With Real Borrower Needs

The UI focused on confidence and ease of use: predictable navigation, progressive disclosure of information, and visible support cues (e.g., loan types side by side, eligibility explanations). This reduced friction for users unfamiliar with financial products, a major differentiator in mortgage digital experiences.

[CLIENT TESTIMONIALS]

“I was skeptical about adding another tool to our tech stack, but Propel proved its worth in the first month. Best business decision we made this year.”

Dr Georgy

COO of GI Partners

GI Partners of Illionis

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[ HAVE A PROJECT IN MIND? ]
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